1. Minimum purchase order requirements for prepaid freight are $500 and solid case pack multiples. Orders under $500 may be subject to additional shipping and handling charges.
2. Purchases orders will be accepted via fax, email, EDI, or mail only.
3. Orders will be shipped regular ground freight. Any expedited or special routing shipping costs are the responsibility of the customer and may be subject to additional handling charges.
4. Past due invoices beyond 30 days will be charged interest at the rate of 1.5% per month on the outstanding balance.
5. Deliveries with shortages or overages must be reported to Somerset Customer Service department: (513)354-2665, Ext 2119 within 72 hours of receipt. Please provide the following information: invoice number, invoice date, NDC#(s), product name & strength, package size, and nature of shipping error.
6. Deliveries with damages must be reported to Somerset Customer Service (513)354-2665, Ext 2119 within 72 hours of receipt along with a signed bill of lading noting the damage. Concealed shortages, overages or damages must be reported to Somerset Customer Service within ten days of receipt.