The Inside Sales Representative (ISR) is responsible for primarily driving Injectable product sales and serving as the point of contact for sales at the account level. S/he manages the sales process for Injectable and Ophthalmic product lines, accounts, and/or sales opportunities via phone and e-mail. Responsibilities include engaging with existing customers, generating new sales, introducing customers to the Somerset products that best meet their needs, coordinating with internal resources to address customer questions/objections, securing requests for pricing, creating and submitting requests for individualized quotes, negotiating and coordinating with the VP of Institutional Sales to ensure the delivery of products, and the closing of the sales process through the point of sales contract conversion and when applicable for direct order receipt. This individual works closely with the VP of Institutional Sales to meet and exceed sales quotas for a specific territory. This position is based in Somerset NJ sales role located in a specific geography and requires minimal travel (10%); however, local travel to nearby customers is highly encouraged.
Essential Functions: • Drive strategic sales activities that result in new revenue at new and existing buying accounts. • Engage with existing customers and generate new sales. • Establish new customers in assigned markets • Focus on GPO contracts, whereby it requires determined diligence to drive sales activities and results, specifically within State Facilities, Hospitals, Clinics, and OGA’s (Other Governmental Agencies). • Maintain/grow revenue at existing customer accounts. • Support VP of Institutional Sales with developing/closing existing contract utilization opportunities, potential contract lead generation, and customer follow-up. • Manage trade show leads and their respective qualifications. • Capture relevant wholesaler information as it pertains to the stocking of Somerset Pharma, LLC products and any potential inventory issues. • Assist the VP of Institutional Sales with the validation of new contract pricing loads for specific GPO and IDN contracts. • Manage a forecast and implement strategies to address any gaps to the plan. • Knowledge of 340B, helpful but not essential at initial hire. • Establish and nurture positive, productive relationships with customer accounts including product end-users, management, and purchasing contacts. • Work collaboratively with Sales & Marketing to drive product promotions and provide feedback on ROI. • Maintain an equivalent CRM database via updates to sales opportunities, sales stages, marketing statuses, and customer intelligence data. • At the specific direction of the VP of Institutional Sales, meet with accounts in person from time to time.